Margaret Terry

Margaret Terry

Chief Human Resources Officer

Margaret Terry is the Chief Human Resources Officer of Bates Group, where she uses her extensive management experience to lead daily operations and Human Resources for the firm and provide strategic support and counsel to the CEO/President and Chairman. As it applies to Human Resources, Ms. Terry manages staffing and hiring, compensation and bonus plans, performance management, payroll and benefits, employee relations, compliance, business management and strategy. She is responsible for day to day operations including facilities management, vendor relations, accounts payable and executive payroll. As a member of the leadership team, Ms. Terry works with the team on the yearly operations budget as well as strategic business objectives and initiatives.

Before joining Bates Group, Ms. Terry was an Office Manager and Human Resources Manager with LECG, a firm that provided litigation consulting, financial analysis, market trend research, and expert witness testimony for securities and other financial-related matters. In this role, Ms. Terry provided counsel and support to the Managing Director and staff in the Lake Oswego office and the corporate Director of Human Resources and Operations in the areas of human resources, accounting and facilities. In addition, she participated on the training team to develop a training program for staff and management company wide.

During her tenure with Saks Fifth Avenue, Ms. Terry was the Director of Training where she drove the concepts of a high performance culture and created an employer of choice proposition by overseeing and facilitating the educational process. As a member of the training team she developed training materials, tracking systems, and schedules. She facilitated training through classroom instruction, rolled out multiple e-learning initiatives and conducted training certifications. In addition, Ms. Terry was a communication liaison between field HR and corporate HR on various HR matters including: performance issues, morale, opportunities to improve training processes, best practices and developmental issues; all l of which improved overall customer service scores by 15% and improved employee retention. As Human Resources Manager at Saks, Ms. Terry was responsible for recruiting and hiring talent, payroll and benefit oversight, employee performance and relations, compliance and staff management coaching. She worked closely with corporate Human Resources to coordinate companywide communications and initiatives acting as change agent.


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Margaret Terry

A Consultant and subject matter expert in these services:

Credentials

Experience

LECG, Office Manager, 2008 – 2011

LECG, Human Resources Manager, 2006 - 2008

Saks Fifth Avenue, Director of Training, 2004 – 2006

Saks Fifth Avenue, Human Resources Manager 2000 - 2004

Meier and Frank, Assistant Human Resources Manager, 1998 – 2000

Eastmoreland Racquet Club, Director of Food and Beverage

Déjà vu Restaurant, Owner

Education & Professional Qualifications and Associations

Marylhurst University, continuing studies, BS, Human Resources, Human Sciences and Communications

Oregon State University - Humanities

SPHR (Senior Professional in Human Resources) Certification

SHRM-SCP (SHRM Senior Certified Professional)

SHRM and HRCI continuing education and courses

BOLI- Oregon – Human Resources conferences and workshops

SHRM (Society of Human Resources Management) member

PHRMA (Portland Human Resources Management Association) member

World At Work - member

Facilitation Certifications

Saks Fifth Avenue - Corporate Trainer

Eagles Flight - Facilitation and Presentation Skills

Eagles Flight – How to run a business meeting

Discovery Learning - Change Style Indicator Assessment

Gallup Organization - Gallup Strengthsfinder

Pro Group – Appreciating Differences - diversity training

New Horizons – Business Writing

Franklin Covey - Presentation Skills

Other Training Activities And Experience

Fred Pryor - Project Management

Thomas Kilmann Conflict Mode Instrument - Conflict Management

Ken Blanchard Co - Situational Self Leadership

Center for Creative Leadership - Framework for Coaching

Center for Creative Leadership - Becoming a More Versatile Learner

Consulting Resource Group - Personal Style Indicator for Educational Leaders

Myers-Briggs Type Indicator

LECG - Harassment Awareness Training

Performance Management and Disciplinary Action Process – multiple sources

Automat:ee