Bates News - 03-13-20

Bates Group Response to COVID-19

As the news and impact of COVID-19 (novel coronavirus) continues to evolve, I am reaching out to update you on the steps that Bates Group is taking to promote the health and safety of our employees, consultants, and clients, as well as to ensure uninterrupted operations during this crisis.

Travel Restrictions: Effective immediately, Bates Group is suspending business travel through April 10, at which time we will re-evaluate this restriction. In support of our clients, we will work with them to address any critical needs through alternative approaches. Employees and consultants who have traveled to high-risk locations that the World Health Organization, Centers for Disease Control and Prevention (CDC), or the U.S. State Department have designated should maintain a 14-day self-quarantine upon return home. We are also asking that employees and consultants inform our Director of People and Culture, of any personal travel to high-risk locations.

Remote Work / Telework: Effective Monday, March 23, 2020, and until further notice, all Bates staff will work remotely. Sick leave is available for employees as well as to care for family members.

IT and Data Security: Bates Group’s IT Department is always improving infrastructure and security, and the ability to work and collaborate remotely ensures that Bates is able to deliver high-quality services without interruption. In addition, recent remote and systems stress testing has validated that our IT infrastructure fully supports telework.

Meetings and Events: Also, through April 10, Bates is suspending work-related participation in any in-person, widely attended public events of more than 250 persons (e.g., conferences). As with travel restrictions, we will regularly review this restriction and update you with any changes. We encourage everyone to evaluate private or invitation-only events and take necessary precautions to protect yourself and others. Know your guests, maintain social distancing, and wash your hands frequently.

Moreover, you should always stay home if you are sick, cover coughs and sneezes, and clean and disinfect frequently touched surfaces.

We will continue to monitor and update you on COVID-19 developments. Please do not hesitate to reach out to me or members of the leadership team with any questions.


Thank you,

Jennifer Stout, CEO

Jennifer Stout, CEO


main: 503-670-7772

For the latest updates on COVID-19, please review the following:


State Department:


updated: 3/19/2020

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